IMAGINE SPA MANAGEMENT

01603812727

Watch the Imagine Spa Management Showreel

Marketing team

Vanessa Launchbury-Smith

Vanessa Launchbury-Smith

Spa Development and Communications Manager

Joined in 2008 after a career in marketing in the health club and spa industry, Vanessa has made a huge impact in increasing profitability of all the spas

“Our on-line marketing and BOOST system is crucial to ensuring we develop an ongoing relationship with our guests and prospects. It’s been such fun working with our head therapists and their teams to ensure they maximise all revenue opportunities whilst still providing great treatments”
Example Person Image

Clare Anderson

IT Manager

Has been with the business since 1997 and has progressed from working within the clubs to managing our software programmes for both membership management and spa bookings

“I think I have the best job in the company! I know what it’s like to work in the clubs but I’m at head office and every morning I get to communicate with the teams to let them know their daily performance and ensure they know how much therapist availability they have to fill. The software we now have in place is so powerful and I’m at the controls everyday!”
Alex Gant

Alex Gant

Digital Media Manager

Has a web development background and first started with the business in 2007. Alex manages all the spa websites and the on line marketing campaigns. Alex is also responsible for brochure design and other marketing collateral.

“This is such an exciting time to be with the business and virtually everyday I can see the growing demand for our services. The key thing with my job is detail – I’m analysing where every enquiry is coming from and where it leads to – that way we can maximise the effectiveness of each clients marketing budget based on accurate, quantified data helping to ensure the best possible return on every pound spent. The spa business gives me so many opportunities to be creative which always gives me a real buzz.”